BILLING, CRM and Automation Software

OSS/BSS suite for telecom and ISPs

Discover how our solutions for your entire organization helps you reimagine your services, business processes and time.

 

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Billing system

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Products, plans, services, discounts, bundles & promos

BILLING SOLUTION Highlights

Modules of Billing solution

 It is a convergent, prepaid and postpaid turnkey billing solution with pre-integrated Order Management, Provisioning, Mediation, Self-Care Portal, Payment Gateway, and Revenue Assurance modules.

  • Convergent: present one invoice for all provided services

  • Online: account balance is updated in real time

  • Full triple play support: data, TV, and telephony

  • Prepaid and postpaid

  • Supports any recurring services

Data:

  • Usage policies (FUP)/ Usage quotas: unlimited number of quotas

  • Unlimited usage with bandwidth limit

  • Dynamic bandwidth decrease depending on quota usage

  • Based on customisable time intervals (day/night, weekends, holidays, etc.)

  • Separate bandwidth limits for inbound/outbound traffic

  • Burst-able (95th percentile) billing

  • Based on predominant inbound/outbound traffic

 

TV:

  • Fixed bundles
  • Flexible bundles
  •  A’la carte
  •  Paid extra options

 

Telephony:

  • Call packages for certain areas

  • Different prices for different time intervals(weekends and
    weekdays, day and night)

  • Individual price plans

  • Formula sale price depending on the purchase price

 

Telephony rating features:

  • Per minute / per N minutes

  • Per second / per N seconds

  • First N minutes as per minute, further as per second

  • Per minute starting from the Nth second

  • Custom schemes

  • Promo campaign plans: discounts, increased bandwidth, free extra options for the first N months after connection

  • Loyalty program: special plans for the subscribers who always pay on time

  • Referral promo: bonus to a subscriber who has brought a new subscriber

  • Customer base segmentation with tags and groups

  •  Price plan builder: quotas and limits, time intervals, price plan options

  • Price differentiation: offer the same price plan on customised terms to different segments of the customer base

  • Price plans hierarchy: prices and terms are inherited from broader to narrower segment of the customer base and can be overridden

  • Prepaid, postpaid, and hybrid plans

  • Discounts: absolute and percentage, group and individual

  • Discount triggers: on payment, on service subscription, manual, custom (via API)

  • Fixed and flexible bundles for triple play services

  • Flexible charging schemes: monthly, daily, and hybrid (“greedy”)

  • Individual and floating billing day

  • Contract plans (with subsidised equipment): The solution charges late payment fees and early termination fees and does not allow changing the price plan until the contract expires

  • Scheduled service subscription changes

  • Planned changes of price plan parameters according to schedule

  • Credit limits: permanent and temporary

  • History of service subscription changes

  • Dealership scheme/reconciliations

  • DOCSIS

  • GPON

  • Metro Ethernet

  • LTE

  • WiFi

  • ADSL
  • WIMAX

Equipment management methods: 

  • Request-based (AAA Server)

  •  Event-based (script execution)

PPP access methods:

  • PPTP
  • L2TP
  • PPPoE

IPoE access methods:

  • DHCP Option 82

  • MAC + Option 82

  • VLAN per subscriber (including QinQ

  • Custom

 

Own RADIUS server

Horizontal Scalability

Autonomous AAA database

Hot failover

Performance - up to 1500 requests per second (RPS) per instance

 

Customer authentication methods:

  • by IP address:IP-MAC-port binding and Metro Ethernet networks
  • by remote ID + Circuit ID:DHCP Option 82
  • by VLAN ID: Subscriber VLAN (including QinQ)
  • by MAC address
  • Hybrid(different methods for different customers)

 

DHCP server

IP addresses:

  • Static
  • Dynamic (from the pool)

Pools on BNG/BRAS

Pools on RADIUS/DHCP server

Out of the box BRAS/NAS Support

 

 

Technologies:

  • Digital TV 
  • IPTV
  • OTT
  • Analog TV

Supported CAS/Middleware:

  • Irdeto
  • Stalker
  • CTI
  • XCrypt
  • Custom

Technologies:

  • PSTN
  • VoIP (SIP,H.323)

SIP device authorization:

  • via RADIUS
  • via Diameter

Call pre-authorization:

  • via RADIUS

  • via API method

CDR import from third-party billing software

PBXes / soft switches / providers supported out of the box

 

Data Services:

Data usage accounting :

  •  Netflow

  • sFlow

  •  RADIUS accounting

  • Custom UDR format

  • SNMP counters

 

Telephony Services:

Accounting methods:

  • CDR file
  • RADIUS
  • Diameter
  • API

 

Frequency of CDR importing, rating, and charging:

  • Online (immediately)

  • Periodically (every hour, daily, monthly, etc.)

  • Manually

 

Chargeable services:

  •  Local
  • Regional
  • Long-distance
  • International
  • VAS

 

Multiple Suppliers and Carrier Reconciliation

Re-rating:

  • For the current billing period with current prices

  • For the previous period with old prices

Reports:

  • Detailed for each call

  • Price and amount by suppliers

  • Price and amount by services

  • Price and amount by directions

  • Custom (internal report generator)

  • Custom (external report generator)

Methods of accepting payments:

  • Manual (web interface included)

  • Wire transfer: bank statements import & matching

  • Bank cards: VISA, Mastercard, and others

  • Cash-in kiosks

  • PayPal (both one-off and recurring payments)

  • Aggregators

  •  Scratch cards

  • Via API method

 

Online top-up web portal included

 

Recurring payments

 

Recurring payment methods:

  • Via bank cards

  • Direct debit (SEPA, etc.)

 

Recurring payment triggers:

  • Invoice due date is approaching

  • Every month

  • Smart Payment Suggestion

  • Low account balance

Payment cancellation

Backdated payments

Payment reports:

  • Monthly revenue dynamics

  • By payment methods

  • For reconciliation

  • Custom (internal report generator)

  • Custom (external report generator)

Special reports for unrated CDRs

Automated re-rating

Unaccounted data usage analysis

  • Change price plan subscription

  • Manage subscription to service options and value added services

  • Pay for invoices and top up account balance

  • Set up auto payment (aka recurring payment) from bank card or by direct debit

  • Download invoices in the PDF format

  •  Get detailed payments and statement of charges

  • Get detailed data / telephony / VAS usage statement

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Know Who We Are

About our company

Our business is innovation. We create software-based solutions and help people and business to create sustainable services to shape a better future. 

 

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