BILLING, CRM and Automation Software
OSS/BSS suite for telecom and ISPs
Discover how our solutions for your entire organization helps you reimagine your services, business processes and time.
Discover how our solutions for your entire organization helps you reimagine your services, business processes and time.
Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)
Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms
BP automation, embeddable widgets for CRM and Helpdesk, order database
Products, plans, services, discounts, bundles & promos
It is a convergent, prepaid and postpaid turnkey billing solution with pre-integrated Order Management, Provisioning, Mediation, Self-Care Portal, Payment Gateway, and Revenue Assurance modules.
Convergent: present one invoice for all provided services
Online: account balance is updated in real time
Full triple play support: data, TV, and telephony
Prepaid and postpaid
Supports any recurring services
Data:
Usage policies (FUP)/ Usage quotas: unlimited number of quotas
Unlimited usage with bandwidth limit
Dynamic bandwidth decrease depending on quota usage
Based on customisable time intervals (day/night, weekends, holidays, etc.)
Separate bandwidth limits for inbound/outbound traffic
Burst-able (95th percentile) billing
Based on predominant inbound/outbound traffic
TV:
Telephony:
Call packages for certain areas
Different prices for different time intervals(weekends and
weekdays, day and night)
Individual price plans
Formula sale price depending on the purchase price
Telephony rating features:
Per minute / per N minutes
Per second / per N seconds
First N minutes as per minute, further as per second
Per minute starting from the Nth second
Custom schemes
Promo campaign plans: discounts, increased bandwidth, free extra options for the first N months after connection
Loyalty program: special plans for the subscribers who always pay on time
Referral promo: bonus to a subscriber who has brought a new subscriber
Customer base segmentation with tags and groups
Price plan builder: quotas and limits, time intervals, price plan options
Price differentiation: offer the same price plan on customised terms to different segments of the customer base
Price plans hierarchy: prices and terms are inherited from broader to narrower segment of the customer base and can be overridden
Prepaid, postpaid, and hybrid plans
Discounts: absolute and percentage, group and individual
Discount triggers: on payment, on service subscription, manual, custom (via API)
Fixed and flexible bundles for triple play services
Flexible charging schemes: monthly, daily, and hybrid (“greedy”)
Individual and floating billing day
Contract plans (with subsidised equipment): The solution charges late payment fees and early termination fees and does not allow changing the price plan until the contract expires
Scheduled service subscription changes
Planned changes of price plan parameters according to schedule
Credit limits: permanent and temporary
History of service subscription changes
Dealership scheme/reconciliations
DOCSIS
GPON
Metro Ethernet
LTE
WiFi
Equipment management methods:
Request-based (AAA Server)
Event-based (script execution)
PPP access methods:
IPoE access methods:
DHCP Option 82
MAC + Option 82
VLAN per subscriber (including QinQ
Custom
Own RADIUS server
Horizontal Scalability
Autonomous AAA database
Hot failover
Performance - up to 1500 requests per second (RPS) per instance
Customer authentication methods:
DHCP server
IP addresses:
Pools on BNG/BRAS
Pools on RADIUS/DHCP server
Out of the box BRAS/NAS Support
Technologies:
Supported CAS/Middleware:
Technologies:
SIP device authorization:
Call pre-authorization:
via RADIUS
via API method
CDR import from third-party billing software
PBXes / soft switches / providers supported out of the box
Data Services:
Data usage accounting :
Netflow
sFlow
RADIUS accounting
Custom UDR format
SNMP counters
Telephony Services:
Accounting methods:
Frequency of CDR importing, rating, and charging:
Online (immediately)
Periodically (every hour, daily, monthly, etc.)
Manually
Chargeable services:
Multiple Suppliers and Carrier Reconciliation
Re-rating:
For the current billing period with current prices
For the previous period with old prices
Reports:
Detailed for each call
Price and amount by suppliers
Price and amount by services
Price and amount by directions
Custom (internal report generator)
Custom (external report generator)
Methods of accepting payments:
Manual (web interface included)
Wire transfer: bank statements import & matching
Bank cards: VISA, Mastercard, and others
Cash-in kiosks
PayPal (both one-off and recurring payments)
Aggregators
Scratch cards
Via API method
Online top-up web portal included
Recurring payments
Recurring payment methods:
Via bank cards
Direct debit (SEPA, etc.)
Recurring payment triggers:
Invoice due date is approaching
Every month
Smart Payment Suggestion
Low account balance
Payment cancellation
Backdated payments
Payment reports:
Monthly revenue dynamics
By payment methods
For reconciliation
Custom (internal report generator)
Custom (external report generator)
Special reports for unrated CDRs
Automated re-rating
Unaccounted data usage analysis
Change price plan subscription
Manage subscription to service options and value added services
Pay for invoices and top up account balance
Set up auto payment (aka recurring payment) from bank card or by direct debit
Download invoices in the PDF format
Get detailed payments and statement of charges
Get detailed data / telephony / VAS usage statement
Our business is innovation. We create software-based solutions and help people and business to create sustainable services to shape a better future.
Our business is innovation. We create software-based solutions and help people and business to create sustainable services to shape a better future.
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Contact us if you need a solution.