BILLING, CRM and Automation Software

OSS/BSS suite for telecom and ISPs

Billing, CRM and provisioning that talk to the same platform that forwards the traffic — one subscriber record, not a reconciliation problem.

one record

the subscriber the platform enforces is the subscriber you bill

RADIUS

standards-based AAA with CoA — plans enforced in the XDP fast path

IP:port → name

any public address traced back to a subscriber, without drowning in NAT logs

multi-tenant

many operators on one platform, nobody sharing a console

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Billing system

FSM

Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)

Provisioning & Mediation

Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms

OMS

BP automation, embeddable widgets for CRM and Helpdesk, order database

Product Catalog

Products, plans, services, discounts, bundles & promos

BILLING SOLUTION Highlights

Modules of Billing solution

 It is a convergent, prepaid and postpaid turnkey billing solution with pre-integrated Order Management, Provisioning, Mediation, Self-Care Portal, Payment Gateway, and Revenue Assurance modules.

  • Convergent: present one invoice for all provided services

  • Online: account balance is updated in real time

  • Full triple play support: data, TV, and telephony

  • Prepaid and postpaid

  • Supports any recurring services

Data:

  • Usage policies (FUP)/ Usage quotas: unlimited number of quotas

  • Unlimited usage with bandwidth limit

  • Dynamic bandwidth decrease depending on quota usage

  • Based on customisable time intervals (day/night, weekends, holidays, etc.)

  • Separate bandwidth limits for inbound/outbound traffic

  • Burst-able (95th percentile) billing

  • Based on predominant inbound/outbound traffic

 

TV:

  • Fixed bundles
  • Flexible bundles
  •  A’la carte
  •  Paid extra options

 

Telephony:

  • Call packages for certain areas

  • Different prices for different time intervals(weekends and
    weekdays, day and night)

  • Individual price plans

  • Formula sale price depending on the purchase price

 

Telephony rating features:

  • Per minute / per N minutes

  • Per second / per N seconds

  • First N minutes as per minute, further as per second

  • Per minute starting from the Nth second

  • Custom schemes

  • Promo campaign plans: discounts, increased bandwidth, free extra options for the first N months after connection

  • Loyalty program: special plans for the subscribers who always pay on time

  • Referral promo: bonus to a subscriber who has brought a new subscriber

  • Customer base segmentation with tags and groups

  •  Price plan builder: quotas and limits, time intervals, price plan options

  • Price differentiation: offer the same price plan on customised terms to different segments of the customer base

  • Price plans hierarchy: prices and terms are inherited from broader to narrower segment of the customer base and can be overridden

  • Prepaid, postpaid, and hybrid plans

  • Discounts: absolute and percentage, group and individual

  • Discount triggers: on payment, on service subscription, manual, custom (via API)

  • Fixed and flexible bundles for triple play services

  • Flexible charging schemes: monthly, daily, and hybrid (“greedy”)

  • Individual and floating billing day

  • Contract plans (with subsidised equipment): The solution charges late payment fees and early termination fees and does not allow changing the price plan until the contract expires

  • Scheduled service subscription changes

  • Planned changes of price plan parameters according to schedule

  • Credit limits: permanent and temporary

  • History of service subscription changes

  • Dealership scheme/reconciliations

  • DOCSIS

  • GPON

  • Metro Ethernet

  • LTE

  • WiFi

  • ADSL
  • WIMAX

Equipment management methods: 

  • Request-based (AAA Server)

  •  Event-based (script execution)

PPP access methods:

  • PPTP
  • L2TP
  • PPPoE

IPoE access methods:

  • DHCP Option 82

  • MAC + Option 82

  • VLAN per subscriber (including QinQ

  • Custom

 

Own RADIUS server

Horizontal Scalability

Autonomous AAA database

Hot failover

Performance - up to 1500 requests per second (RPS) per instance

 

Customer authentication methods:

  • by IP address:IP-MAC-port binding and Metro Ethernet networks
  • by remote ID + Circuit ID:DHCP Option 82
  • by VLAN ID: Subscriber VLAN (including QinQ)
  • by MAC address
  • Hybrid(different methods for different customers)

 

DHCP server

IP addresses:

  • Static
  • Dynamic (from the pool)

Pools on BNG/BRAS

Pools on RADIUS/DHCP server

Out of the box BRAS/NAS Support

 

 

Technologies:

  • Digital TV 
  • IPTV
  • OTT
  • Analog TV

Supported CAS/Middleware:

  • Irdeto
  • Stalker
  • CTI
  • XCrypt
  • Custom

Technologies:

  • PSTN
  • VoIP (SIP,H.323)

SIP device authorization:

  • via RADIUS
  • via Diameter

Call pre-authorization:

  • via RADIUS

  • via API method

CDR import from third-party billing software

PBXes / soft switches / providers supported out of the box

 

Data Services:

Data usage accounting :

  •  Netflow

  • sFlow

  •  RADIUS accounting

  • Custom UDR format

  • SNMP counters

 

Telephony Services:

Accounting methods:

  • CDR file
  • RADIUS
  • Diameter
  • API

 

Frequency of CDR importing, rating, and charging:

  • Online (immediately)

  • Periodically (every hour, daily, monthly, etc.)

  • Manually

 

Chargeable services:

  •  Local
  • Regional
  • Long-distance
  • International
  • VAS

 

Multiple Suppliers and Carrier Reconciliation

Re-rating:

  • For the current billing period with current prices

  • For the previous period with old prices

Reports:

  • Detailed for each call

  • Price and amount by suppliers

  • Price and amount by services

  • Price and amount by directions

  • Custom (internal report generator)

  • Custom (external report generator)

Methods of accepting payments:

  • Manual (web interface included)

  • Wire transfer: bank statements import & matching

  • Bank cards: VISA, Mastercard, and others

  • Cash-in kiosks

  • PayPal (both one-off and recurring payments)

  • Aggregators

  •  Scratch cards

  • Via API method

 

Online top-up web portal included

 

Recurring payments

 

Recurring payment methods:

  • Via bank cards

  • Direct debit (SEPA, etc.)

 

Recurring payment triggers:

  • Invoice due date is approaching

  • Every month

  • Smart Payment Suggestion

  • Low account balance

Payment cancellation

Backdated payments

Payment reports:

  • Monthly revenue dynamics

  • By payment methods

  • For reconciliation

  • Custom (internal report generator)

  • Custom (external report generator)

Special reports for unrated CDRs

Automated re-rating

Unaccounted data usage analysis

  • Change price plan subscription

  • Manage subscription to service options and value added services

  • Pay for invoices and top up account balance

  • Set up auto payment (aka recurring payment) from bank card or by direct debit

  • Download invoices in the PDF format

  •  Get detailed payments and statement of charges

  • Get detailed data / telephony / VAS usage statement

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About BNGSOFT

Ten people who wrote the data plane

There is no support tier between you and the engineers who built the forwarding path. When you report something in the data plane, it reaches the person who wrote that code path. More about how we work →

The briefs behind this page

Identity, attribution and cost — the parts of the platform a billing system actually touches.

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